FAQ

How can merchants and members withdraw money from PPS system?

Members can withdraw funds through the following methods:
1. Wire transfer to the member’s bank account.
2. Withdrawal via cryptocurrency wallet.

Merchants can withdraw funds through the following methods:
1. Wire transfer to the merchant’s bank account.
2. Withdrawal via cryptocurrency wallet.

※Withdrawal can be made even on the bank accounts not under the company’s name.

What is Payment Platform Solution (PPS)?

Payment Platform Solution (PPS) is a system designed to smoothen the process of membership fees payment, commission settlement, and purchase of membership products & services. It ultimately helps companies, groups, and fans clubs to expand their reach globally.

What are the advantages of having PPS?

PPS will help ease the process of collecting fees, settling commissions, and purchasing products/services within the membership system. It will also lessen the time for receiving/sending international remittances and payments, and reduce the cost. With PPS helping the merchants in processing their transactions, they can concentrate on expanding their own businesses.

How much does PPS system cost?

The price depends on the requested contents of the system. Please contact us for more details.

How long does it take for the system to be setup?

System setup can be done in as quick as 1 week.

Can PPS system be customized?

Yes it can. Customization is possible with PPS system. Web design, fees, and company logo can be added.

Can merchants select and add other languages in their PPS system?

Yes they can choose and add other languages in the PPS System.
[Available Languages]
Japanese, Korean, Simplified Chinese, Traditional Chinese, English, Thai and Spanish
※Other languages, apart from the ones above, can also be requested and added.

What currency do you support?

EUR (Euro)
CZK (Czech Koruna)
GBP (British Pound)
SEK (Swedish Krona)
DKK (Danish Krone)
TRY (Turk Lirasi)
USD (US Dollar)
RON (Romanian New Leu)
BGN (Bulgarian Lev)
NOK (Norwegian Krone)
HUF (Hungarian Forint)
JPY (Japanese Yen)
NZD (New Zealand Dollar)
CAD (Canadian Dollar)
AUD (Australian Dollar)
SGD (Singapore Dollar)
HKD (Hong Kong Dollar)
CHF (Swiss Franc)
CNY (Chinese Yuan)
PHP (Philippine Peso)
IDR (Indonesian Rupiah)
TWD (Taiwan Dollar)
ZAR (South African Rand)
THB (Thai baht)
PLN (Polish zloty)
Cryptocurrencies: BTC, ETH, LTC, XRP, etc.

Please contact us for more details.

Can PPS support Bitcoin?

Yes. With PPS, settlement and remittance via Bitcoin is possible.

What is the settlement API?

Settlement API connects the PPS System with the merchant’s website. This will enable clients to send money from their PPS accounts to the merchant for settlement. This can also be used as a means of purchasing products, using the funds from their own PPS accounts.

What is Account API?

After a merchant applied for a PPS account, Account API can be integrated to their own website to enable their members and clients to register and have their own PPS accounts. This gives their members/clients smoother and faster transactions. This greatly reduces costs and increases customers' satisfaction.

What is Remittance API?

It is a service connected via API that allows remittance of funds from the PPS merchants' accounts to their members’ accounts via Internal Transfer. The currency can also be specified for each transfer.

What is Local Deposit?

It is a remittance service which uses local banks for faster transactions. Currently, Local Bank Transfer option is only available in Japan, China and Southeast Asia.

Can I use it on a smartphone?

Yes. PPS is also accessible via hand-held smart devices.

Are there cards which can be connected to PPS System?

There are no cards which can be connected to PPS System currently. However, a new card that can be integrated with PPS system is coming soon.

What are the main duties and responsibilities of a PPS merchant?

For Customer Support, PPS Merchant should handle Customer Support for their members.
For Member's Card Application: When their members apply for cards, the merchant would need to create and submit a list of card applications to us for processing.

How can members deposit funds, that they can use for payment/settlement, in PPS system?

There are various deposit methods they can choose from. They can use overseas remittance, domestic remittance (via Local Bank Transfer), VISA/MasterCard deposit and cryptocurrency deposit. Other options may be added soon.

Can merchant send money to all members at once?

Yes, this is option is available. Merchants must submit a list of members for bulk remittance first. Aside from remittance, bulk transfer option is also available for paying commissions and dividends.

What are the important information the member has to consider when making deposits and withdrawals?

Members can only deposit/withdraw from the accounts under his/her name.
※PPS merchants, however, can deposit / withdraw from accounts other than their own.

Can the PPS merchant manage deposits and withdrawals of their members?

Admin access can be provided to the PPS merchants for them to check the real-time status of their members' deposits and withdrawals.

How can the PPS merchant collect membership fees?

PPS has the option to automatically collect membership fees, on a given schedule.